First let’s mention what Asternic is before how to install asternic.. Asternic is a reporting platform for FreePBX and Asterisk that focuses on Queues. It scans the queue_log created by asterisk, and develops excellent reports and graphs from this data.…
Blog Archives
Installing Asternic with FreePBX
Tagged with: add-ons, asterisk, extensions.conf, freepbx, hints, queues
Posted in FreePBX, Troubleshooting
Posted in FreePBX, Troubleshooting
FreePBX How to send voicemail to email.
In FreePBX or any other PBX / Phone system, a commonly requested task is the ability to send voicemails to emails. While this won’t transcribe your voicemail to emails for you, it will send them to email. Simply go to…
FreePBX – Voicemails aren’t sending to Emails
We encountered a problem on our Asterisk/FreePBX system where voicemail emails weren’t being delivered. After digging around in the logs, I found errors resembling this: ( /var/log/maillog ) Apr 25 13:03:35 localhost postfix/smtp[27048]: 8788E1A0B8C0: to=, relay=smtp.gmail.com[74.125.129.108]:587, delay=1.4, delays=0.03/0.02/1.4/0, dsn=5.7.1, status=bounced…
Solved: Beginning of IVR Message Cut off
Problem: When calling an inbound line, the first part of the message is chopped off. Answer: When using IVR’s in FreePBX, cutoff messages rarely happen, because it configures the dialplan to leave a bit of silence at the beginning of…
Tagged with: analogue, configuring asterisk, custom dialplan, hints, NANP
Posted in Tips n Tricks, Troubleshooting
Posted in Tips n Tricks, Troubleshooting
iSymphony Running Slow, failing to update, crashing.
Occasionally when using an asterisk based freepbx installation with iSymphony, you will run into problems as you grow your business and dialplan. We will discuss one such hypothetical problem, as we do here: Suppose you had reps and managers complaining…
FreePBX Can’t Make Calls with PRI? Try this
If you’re just starting out and anxious to get your shiny new pbx working, you will want to be up and live as soon as possible. Unfortunately, it doesn’t always work out that way. These initial ‘getting running’ problems can…
Blocking Outbound Calls to Area Codes / States
If you run a large business, eventually you will run into problems with certain people or places, as the saying goes, you can’t make everyone happy all the time. For example, say you need to stop calling a certain state,…
Adding Listen, Whisper, and Barge to FreePBX or Asterisk
If you are running a call center on FreePBX or Asterisk, most likely you will want the ability to listen in on agents calls, also known as joining multiple calls, or connected two calls to a manager, or other variations…
Queues: Too many Calls in queue crash Asterisk.
If you’ve ever had problems where high calls in queue crash asterisk, or if too many calls in queue spike cpu usage, then you may have problems with erroneous agents logged into the queue. This article applies to Asterisk 11.0.1…
Connecting Phone Systems – Finishing Touches
Now you’ve got the basics down, including Friend Trunking, setting up inter-pbx connectivity with FreePBX’s Outbound Routes, and even letting inbound callers reach remote extensions with Custom Dialplan code. If any of those don’t sound familiar, check out the beginning…
Tagged with: asterisk, configuring asterisk, freepbx, friend trunking, ring groups
Posted in Connecting Systems
Posted in Connecting Systems